Taking care of multiple rental properties can take a lot out of you. You need to keep track of so many details and so it can sometimes be difficult to know where to really start. Keeping these ideas in mind will help you prevent receiving negative online reviews of your rentals.
Problems That Can Hurt Your Short-Term Rental Reviews: Inadequate Supplies
When individuals stay in one of your short-term rentals, they expect to have the amenities that they want. When those supplies are not actually available, they are likely to be more unhappy with that realization than if the rental lacked other things.
Reviews that indicate there were inadequate supplies at your rental can really wreck potential customers’ perception of your place.
Another important thing to pay particular attention to is the hygiene and the relative healthiness of your apartment. Make sure you keep the apartment clean and dry. Doing this will help ensure that the apartment does not attract pests. You should look for the signs of a rodent infestation in your home when you inspect it for problems. Preventing rodent infestations will go a long way in ensuring your customers’ satisfaction at your rental.
Little else can scare off visitors more than finding rats or mice scurrying around the tile kitchen floor. But with a few preventative measures and careful checking, you could totally sidestep this issue.
Problems That Can Hurt Your Short-Term Rental Reviews: Being Unresponsive
Regardless of the issues that may come up for guests who stay in your rental, being slow in your responses to them will make a big difference in their experience. And when it comes to reviews, even though it’s easy to tell when a reviewer is being overly dramatic and even though it’s also relatively easy to recognize when a reviewer is complaining about a one-time issue, reviews that emphasize your lack of quick communication are not likely to go unnoticed.
Even if you were dealing with a relatively small issue but still were slow in your communication, individuals reading that review may not think the issue was so bad, but they will shy away from a property manager that does not address complaints quickly.
Figuring out how to properly run a rental property can be overwhelming at first. You need to keep track of so many details and make sure that you keep your customers happy. Starting with these suggestions can help you figure out the best strategy for you to ensure that you satisfy all the people who stay at your rental.
For more tips on how to best handle your real estate investments, join the SWFL REIA today!
See you at a meeting soon!
The Southwest Florida Real Estate Investment Association is the leading source of SWFL real estate investing events that provide investment education and networking in southwest Florida. We analyze the housing market and foreclosures and provide information, education and networking events in order to build a network and knowledge base for investors and potential investors. Our members include real estate agent, brokers, investors, hedge fund managers, rehabbers, wholesalers and more.
Our SWFL REIA General Meeting is held in Fort Myers where we provide education on hot topics in investing and an opportunity to enjoy the camaraderie of your fellow investors. You’ll get a chance to ask for advice from successful real estate professionals and even make a few deals on your latest projects.
To become a member, anyone can register as an individual, a couple, or a corporation. Being a member opens the doors for endless networking opportunities, advice from members with decades of experience, new ideas from entrepreneurs, camaraderie with those just beginning, and deals and contracts done in the meeting room. For those interested in Cape Coral rental property investment and/or Fort Myers rental property investment, SWFL REIA will be able to provide a network to help launch a successful investment career.
The SWFL REIA is known and respected as a source of current, actionable and useful information about the housing market in the area that we meet.
We meet twice a month.
One of the premier sources for real estate investing networking and education is the SWFL REIA. In the real estate world, the SWFL REIA is different in that they do not do information product sales. Their meetings are focusing on the best ways of investing in real estate by collaborating with other property investors who are sharing their experiences.
We look forward to meeting you at a meeting soon!
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